Shipping, returns & refund

Due to health regulations, Avow Her cannot accept the return of products due to change of mind purchases.

RETURNS & EXCHANGES

Avow will accept returns and provide an exchange, credit or refund where:

The following conditions will not be eligible for any credits, refunds or returns:

Please note: Avow Her is not responsible for the freight costs of return if the cause of return is not Avow Her’s fault. If credit / refund / replacement is agreed upon, this will only be issued once the original items have been returned to Avow Her.

Avow Her reserves the right to amend this Returns Policy at any time. Updates will be posted on this page and are effective immediately.


SHIPPING

Products are dispatched from Victoria, Australia and are inclusive of GST for Australian customers.

For customers outside of Australia, any additional taxes, duties and fees are entirely the purchaser’s responsibility.

All orders placed are quickly processed and shipped the next business day.At time of dispatch, a shipping confirmation email is sent to you so you can track your package.


AUSTRALIAN ORDERS

Orders over $99AUD

Free standard shipping for all orders over $99AUD via Sendle.

Limited to 6 items per transaction.

Delivery time: 3-5 working days.

Orders under $99

Avow offers flat rate standard shipping of $10AUD to all domestic orders via Sendle.


NEW ZEALAND ORDERS

Avow offers flat rate standard shipping of $25AUD to all New Zealand orders via Sendle.


INTERNATIONAL ORDERS

For international orders please email hello@avowher.com so that we can happily help organise best shipment options, dependant on location and time requirements.

*Delivery estimates do not include warehouse processing time of 1 – 2. Delivery estimates are not guaranteed.